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Pre-Conference (Sept 23) - Concurrent Sessions (Sept 24 & 25 & 26)

Post-Conference Institute (Sept 26 & 27)

Conference Schedule

Monday September 23, 2024

ICLCA 2024 Pre-Conference Session Registration

Click each session to learn more

9:00am - 12:00pm

Presenter: Madeline Martin

The Pruning Model is a life coaching tool created to help individuals break down their personal strengths, goals, barriers, and methods for success. This tool was created by one of the Integrated Success Coaches at the Transformative Learning Center at the University of Kentucky and has been used to assist students that feel stuck, trapped, or unable to determine how to overcome the difficulties that they face. By taking a pruning approach, students can learn to foster growth in areas of their lives where they are seeing success and cut back branches that are taking up more time and energy than is needed. This tool can be used to create greater awareness in students and allow them to see the greater picture of their holistic wellbeing. This presentation will also specify how the Pruning Model can be used to address personal, academic, and holistic concerns in greater detail to support growth in specific and generalized ways.

Presenter(s): Savannah Garcia & Briana Smith

Since the pandemic, we recognize that academic support must be holistic to impact student success. Our peer Academic Coaching program has become vital, intertwining collaborative university processes aimed to grow and retain students. Such programs have the capacity to transform academic support into an asset-based approach, rather than one of deficiency, positively impacting the whole student experience.

Presenters will share an Academic Coaching program which attendees could implement at their institutions; key considerations and processes, essential components, and assessment strategies will be covered. Participants will engage in dialogue, practice coaching strategies, and receive a program manual for implementation.

Presenter(s): Tiffany-Anne M. Elliott

Learn about best practices for embedded tutoring while building a program model you can take back and implement at your institution. Participants will be guided through the program design process and have opportunities for feedback on tailoring their program model to the unique needs of their institutions. Topics covered include a history of embedded tutoring and best practices for program design, implementation, assessment, and training. Participants will receive a copy of the Embedded Tutoring Program Design Handbook and be given access to an online resource library and a community of learning center professionals actively providing embedded tutoring support services.

12:00pm - 1:00pm - Lunch

1:00pm - 4:00pm

Presenter(s): Amanda Sharp, Amanda Knapp, & Delana Gregg

Academic advocacy is an emerging support model at universities - a coordinated case management approach which can increase visibility, reduce student confusion, and centralize access for student support. Join leaders of UMBC’s Academic Success Center to learn how adding Academic Advocacy to your learning center portfolio can deepen campus partnerships, increase student usage of support services, and improve student retention and graduation rates.

Participants will learn the core concepts of Academic Advocacy at UMBC, such as identifying students experiencing barriers to persistence through data and referrals, identifying key collaborative partnerships to “champion” the program, and scaling the Academic Advocacy program utilizing peers. Participants will discuss and develop feasible action steps for implementing a scaled Academic Advocacy program on their own campuses and walk away with ongoing support from the leaders of the Academic Success Center team.

Presenter(s): Sam Crandall & Jennifer Tilbury

Are you searching for new activities to facilitate tutor training? Do you want to cultivate collaborative meaning making from shared tutoring experiences? This session will provide 30+ activities to keep meetings fresh and engaging for the new tutor, seasoned tutor, and everyone in between!

Presenter(s): Luke Matulewicz

Transition and change is the polite way of describing turmoil and turnover. What do we do once the dust settles and the path ahead is ready to be charted? After a year of waiting, the team was ready to go beyond the status quo. Using the Learning Center of Excellent checklist as a framework we’ve started to make progress. Come create an action plan that will transform your center; a laptop is required.

(Opening Reception) Monday, Sept 23

Located just across the street from the Little America Hotel is the magnificent Grand Hotel, a stunning space that "inspires grand experiences and memories." 
To kick-off the 2024 ICLCA Annual Conference in Salt Lake City, UT, the ICLCA Executive Board invites all participants to the Opening Reception on Monday, September 23 from 7-9pm to be held in the Grand Salon in the absolutely gorgeous Grand Hotel. 
As an added bonus, and throughout the duration of the week, conference participants will have access to enjoy all the amenities of the Grand Hotel, including a French-inspired café to jump-start each morning, numerous dining and lounge options, boutique shops, as well as the Grand Spa! This is all in addition to the amenities also provided at the Little America Hotel where the majority of the conference sessions will be held and guests will be staying. 
This is a truly unbelievable opportunity and we are so thrilled to get to experience all of this with you! 
We look forward to welcoming you to Salt Lake City, UT at the Opening Reception and spending dedicated time together to network with passionate learning center colleagues from around the globe!

Grand Hotel Patio

Tuesday September 24, 2024

ICLCA 2024 Conference/Current Session Registration

7:30am - 8:30am Breakfast
9:00am - 9:50am Breakout Session 1
10:00am - 10:50am
Breakout Session 2
11:00am - 11:50am Breakout Session 3
12:00pm - 1:30pm Lunch
1:40pm - 2:30pm Breakout Session 4
2:40pm - 3:30pm Breakout Session 5
3:40pm - 4:30pm Affiliate Meetings
4:30pm -  8:00pm Dinner on Your Own
8:00pm - 10:00pm Hospitality Suite

Wednesday September 25, 2024

ICLCA 2024 Conference/Current Session Registration

7:30am - 8:30amBreakfast - (ICLCA Business Meeting and Updates)
9:00am - 9:50amBreakout Session 6
10:00am - 10:50am
Breakout Session 7
11:00am - 11:50amBreakout Session 8
12:00pm - 1:30pmLunch - (Awards Ceremony)
1:40pm - 2:30pmKeynote Session
2:40pm - 3:30pmBreakout Session 9
3:40pm - 4:30pmDiscussion Groups
4:00pm - 8:00pmDinner on Your Own
8:00pm - 10:00pmHospitality Suite

Thursday September 26, 2024

ICLCA 2024 Conference/Current Session Registration

7:30am - 8:30amBreakfast
9:00am - 9:50amBreakout Session 10
10:00am - 10:50am
Breakout Session 11
11:00am - 11:50amBreakout Session 12

Thursday, September 26 and Friday September 27, 2024

Post-Conference Institute Schedule and Options

Partnership between ICLCA and UM-KC (SI PASS)

ICLCA 2024 Post-Conference Institute Registration

Participants may select from the (2) Post-Conference Registration Options Below:

Dates/Times - Participants must attend both sessions below - (6 hours total)

  • Thursday, September 26th afternoon session from 1-4pm - (3 hours)
  • Friday, September 27th morning session from 9am-12pm - (3 hours)

Title of Session: Advanced SI Supervisor Training

Led by Jessica Pearson, Director, UMKC Academic Support and Mentoring

Executive Director | International Center for Supplemental Instruction


Location: TBD

Session Description:

This session is an opportunity for experienced SI professionals to sharpen their skills and share their knowledge in an environment of reflection, exploration, collaboration, and ideation. Participants must be current SI professionals who have previously completed SI Supervisor Training. Topics addressed will include leadership development through one’s personal values and mission; diversity, equity, and inclusion; and SI Leader development including group dynamics and coaching/feedback skills. Additionally, there will be opportunities for participants to address specific challenges they face and to discuss opportunities for further study within their own program. All participants are requested to come prepared to deliver a 10-minute professional development presentation representing an area of expertise or growth applicable to other program leaders.


Completion of the Advanced SI Supervisor Workshop is a prerequisite for earning the credential of International SI Associate.

Credentialed International SI Associates will have the opportunity to:

  • Support SI supervisor material development and innovation
  • Conduct webinars hosted by the ICSI
  • Participation in conference planning
  • Support ICSI regional and online trainings
  • Participation in ICSI research projects

Additional International SI Associates requirements:

  • Minimum of 2 years as an SI Supervisor/Program Leader
  • Brief program review and/or interview with International Center staff to ensure sufficient knowledge and execution of ICSI standards
  • Attendance at quarterly meetings/professional development sessions

Thursday, September 26th afternoon session from 1-4pm

Select One:

Friday, September 27th morning session from 9am-12pm

Select One: 


Title of Session: Learning Center Leadership Certification (LCLC) - 3 hours

Led by Dr. Jenny Haley, Director of the Learning Center, Ball State University

Session Description:

Are you consumed with programming, data collection and analysis, training, marketing, and the daily pressures of working as a learning center administrator?  Lost in the shuffle is YOU, the individual, who deserves to be recognized and certified for the leader you are.  The LCLC is attached to you, not the center, training program, or student staff, and provides individual learning assistance professionals a nationally-recognized credential and set of standards by which to foster their future growth and development.

Have you already begun the process of gathering materials to apply for LCLC (Learning Center Leadership Certification)?  Or perhaps you are committed to applying but have not found the time or necessary resources to get started?  Join me to learn more about LCLC, which offers growth and development for learning center professionals by focusing on evolving levels of practice, training, self-reflection, service, publication and presentation, and evaluation.  You will learn more about the four levels of certification and identify which level best suits you.  

Then we will get to work! Substantial time will be provided to work on developing your application by creating a “to do” list for materials that need to be gathered as well as experiences that need to be planned, such as presentations, publications, and service to the profession. Finally, we will set aside time for you to write your learning assistance position statement and your professional development plan. The goal is for each participant to emerge with drafts of one of these documents as well as a plan and timeline for completing the application.

Why LCLC?  This certification provides validation of individuals' expertise in the field of learning assistance through external and objective review. The program is flexible and designed to meet the different career paths and goals of learning assistance professionals. Besides providing a standard of credentialing and continuing professional development, certification can be used by learning center directors and learning assistance professionals as rewards and incentives for better performance appraisals and as part of benchmarking the attainment of staff members in reports to their institutions.

Title of Session: Learning Center Certification & Learning Center of Excellence Designation - 3 hours

Led by Laura Sanders, Executive Director of Student Success, College of Engineering Assistant Dean, Valparaiso University

Session Description:

Join me to learn all about the newly revised, simplified, and streamlined LCC (Learning Center Certification) application! 

The LCC application, which includes the potential to receive a Learning Centers of Excellence designation (based on score totals), was created to:

  • Promote professional standards of excellence for learning centers
  • Recognize the need for flexibility and inclusiveness in meeting these standards
  • Encourage centers to develop, maintain, and assess quality programs and services to enhance student learning
  • Honor the history of established and unique centers 
  • Celebrate the outstanding achievements of centers that meet and exceed these standards

Participants will have the opportunity to receive the first training on the updated 2025 LCC application. The revisions have focused on simplifying and clarifying what materials learning center leaders need to collect and provide for each part of the application. In addition to the new LCC application, a compilation of some of the highest-scoring past applications has been created to provide an example application.

If you want to learn more about how the LCC program can help you strive for excellence in your learning center, join me at this session!

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