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pre-conference workshops

ICLCA Pre-Cons take a deep dive into the work of the learning center professional and provide opportunities to develop as a center and as a leader in the field.

Registration Pricing:

individual sessions | $80

AM & PM session bundle | $150 



Pre-Con | Monday, September 25th, 2023

Session A | 9:00 a.m. - 12:00 p.m.

Building a Coach Culture on Your Campus: Incorporating Foundational Coaching Skills into Your Higher Education Practice

Participants in this session will develop foundational coaching skills through the lens of Appreciative Academic Coaching that can be used in everyday practice with students. Participants in this session will earn 3 hours toward a coaching certification from the International Coaching Federation.


Julie Bradley, Molly Reynolds, Benjamin Dunn, Trevor Tierney

Session B | 9:00 a.m. - 12:00 p.m.

Certification for YOU as an Individual: Get that Learning Center Leadership Certification (LCLC) Application Started!

Are you consumed with programming, data collection and analysis, training, marketing, and the daily pressures of working as a learning center administrator? Lost in the shuffle is YOU, the individual, who deserves to be recognized and certified for the leader you are. ICLCA's Learning Center Leadership Certification (LCLC) is attached to you, not the center, training program, or student staff.

Have you already begun the process of gathering materials to apply for LCLC? Or perhaps you are committed to applying but you have just not found the time or necessary resources to get started? This pre-conference workshop is designed just for you! Come join me to learn more about LCLC, which offers growth and development for learning center professionals by focusing on evolving levels of practice, training, self-reflection, service, publication and presentation, and evaluation. You will learn more about the four levels of certification and identify which level best suits you. You will learn the steps for putting the application together into one PDF. Then we will get to work! Substantial time will be provided to work on developing your application by creating a “to-do” list for materials that need to be gathered as well as experiences that need to be planned, such as presentations, publications, and service to the profession. Finally, we will set aside time for you to write your learning assistance position statement and your professional development plan. The goal is for each participant to emerge with drafts of these two documents as well as a plan and timeline for completing the application. Participants will receive a $50 reduced fee when they submit their LCLC application! Be sure to bring your laptop and be prepared to work!


Jenny Haley

Session C | 9:00 a.m. - 12:00 p.m.

Let’s Get Weird – Embracing Your New Learning Center Leadership Role

The landscape of higher education is constantly moving, changing, and evolving. And as learning center professionals, we don’t always have control in these times of flux. In fact, all too often we are thrust into unexpected situations, particularly unanticipated leadership positions. But, how do we manage the move from staff to supervisor? From colleague to direct-report? What does it mean to manage? From managers who survived baptism by fire, discover how to use management strategies and develop a leadership philosophy around your personality type; identify tangible tools to grow into a successful, capable leader; and create initiatives to build, motivate, nurture, and empower the staff around you. In this interactive workshop, learn how to appreciate professional growth opportunities, develop into a strong, effective leader in your learning center, and support your learning center professional and student staffs.


Jenny Meslener, & Ashley Ruby

Session D | 1:00 p.m. - 4:00 p.m.

Self-Directed Learning Groups: An Approach to Foster Connection, Feedback, and Learning

Informed by Critical Friends Groups®, the Academic Support Professional Learning Group (PLG) is an essential approach that fosters connection, feedback, and learning for select staff in the office. Creating and maintaining this professional development experience requires a variety of strategies that will be shared. This workshop will identify theoretical foundations, tools, and resources required to build meaningful self-directed learning group (SDLG) experiences within attendees’ institutional context. Facilitators will help attendees consider the work values, group norms, and power dynamics that guide the work of self-directed learning groups. Attendees will practice Critical Friend Group® protocols, resulting in increased familiarity and confidence.


Ashley Carr, Samantha Ansley, Jaime Miller

Session E | 1:00 p.m. - 4:00 p.m.

Tutoring Today’s Students: Meeting the Needs of Gen Z and Neurodiverse Student Populations

This presentation will explore how learning centers can adapt to meet the needs of today’s students by understanding specific characteristics which differentiate Gen Z students from previous generations and neurodiverse individuals from neurotypicals. In particular, the one-on-one relationships between students and learning center staff can empower students and help them overcome the challenges they face in classes with traditional teaching and evaluation methods. The presenters will share emerging best practices on engagement with Gen Z students and explore inclusive, supportive practices for neurodiverse students.


Sam Crandall & Jennifer Tilbury

Session F | 1:00 p.m. - 4:00 p.m.

Student, Center, Self: Where do we start to end with success?

One of the greatest challenges we face as learning center professionals is figuring out where to start. Demands in our field are multifaceted and continually multiplying, increasing the level of difficulty in this task. This workshop will explore strategies for finding that success, recognizing there is never just one answer to any problem we tackle. The focus in a learning center is understandably on the students we serve, but as providers, we are not immune from needing support. Academic support work is personal and begins with us. Together, we will explore best practices for arriving successfully at the finish line.


Lisa Van Zwoll

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